JOIN US FOR OUR PROGRAM:
“Mastering Conflict Resolution”
Saving Your Clients, Relationships and your Sanity
Please Note: We are completely sold out and have a waitlist. Guests, if you've registered and know that you will not be able to attend, you'll have until Monday at 11:30 PM to let us know to apply a credit towards a future luncheon.
Working in the wedding industry is so fun and rewarding! Our entire business is built around love, happiness, and helping couples begin their new lives together. So what’s the problem? Our brides, couples and parents are spending a lot, they expect nothing less than perfection AND are incredibly emotional about their event….pretty much the perfect storm to create major conflict! When it comes to weddings, the stakes couldn’t be higher, so it’s really no wonder that we face so many challenging situations with our wedding clients.
Whether you’re new and feel sheer panic when things don’t go smoothly, or you’ve been around the block and could just use a refresher and a few new tips to add to your arsenal, having a solid plan to manage problematic clients is crucial for any wedding business owner. We’ll discuss strategies to prevent conflicts in the first place, tips to identify PFT (potential for trouble!), and what to do when things go south. You’ll learn practical words, phrases and techniques that calm things down quickly so you and your couples can get back on track, clues that you might need to break up with your client, and how to mitigate blowback if you do need to cut ties.
MEET THE GUEST SPEAKER:
Jennifer Trotter – Lip Service Makeup
Led by Owner and Principal Artist Jennifer Trotter, Lip Service Makeup is DFW’s go-to source for the latest flawless and long-lasting bridal makeup and hair looks for your bride’s big day. Along with her trusted team of experienced artists and stylists, Jennifer is Dallas/Fort Worth's bridal award-winning beauty expert who can provide just what you're looking for - Gorgeous bridal makeup and hair that you’ll love, paired with stellar customer service and a healthy dose of fun!
Jennifer’s work has been featured in BRIDES, Brides of North Texas, The Bridal Guide, 360West Weddings, D Weddings, and countless other publications and media outlets, and on the faces of Dallas/Fort Worth’s most beautiful brides for the last 20+ years. As a nationally recognized bridal beauty expert, she represents the Professional Wedding Guild as a board member for the past three years, has had multiple articles published on beauty, weddings and business communications, and is a regularly featured speaker at Wedding MBA in Las Vegas.
Donations Being Accepted for The Wedding Wish:
The Wedding Wish was established by the 2018 SWP Board of Directors. The mission of The Wedding Wish is for SWP to come together as one team for the sole purpose of granting a couple in need the dream wedding that can not obtain through unforeseen and uncontrolled circumstances.
For a full list of items requested or to make a donation, please visit our Giving Back page.
AVSD, Richard McClure
Dallas Arboretum and Botanical Garden
Harmland Visions, LLC
HD Liquid Catering
Marquee Event Rentals
Two Sisters Catering
Wednesday, September 19th
11:30 AM - 1:30 PM
The Dallas Arboretum and Botanical Gardens
A Tasteful Place
8525 Garland Road
Dallas, TX 75218
[Click for Map]
Self parking (validated)
The mission of Society of Wedding Professionals, Inc is to be a cultivated association that supports and fosters professionalism through networking for the welfare and betterment of the wedding and overall event industry.1616